Frequently asked questions

Foundly helps local businesses show up when people ask AI platforms — like ChatGPT, Perplexity, and Google AI — for recommendations. Think of it like this: Google used to send people a list of 10 links, and SEO got you onto that list. AI now gives one answer directly. Foundly is the service that gets your business into that answer.

We do this in two ways: first, we produce a detailed report showing you exactly why your competitors appear in AI results and you don't. Second, on our $797 plan, our team implements all the fixes for you — so you don't need to understand any of it technically.

Traditional SEO helps you rank on Google's list of links. Foundly optimizes for something completely different — AI-generated answers. A business can rank #1 on Google and still be completely invisible to ChatGPT and Perplexity, because those platforms don't use Google's ranking system.

The underlying work is also different: AI engines care about structured content (FAQ pages with schema markup), Google Business completeness, citation volume across directories, and how consistently your business information appears across the web. These are signals that most SEO agencies don't focus on yet — which is exactly why the opportunity exists right now for businesses that move early.

None at all. That's intentional. Our $297 report is written entirely in plain English — every finding is explained in terms a busy business owner can act on, not tech jargon. The 10-item fix list includes step-by-step instructions written for someone with no technical background.

On our $797 plan, you don't need to understand anything — our team handles every technical fix from start to finish. You receive updates on what we've done and why, written in the same plain English.

This depends on which plan you choose. For the $297 Report, results depend on how quickly you implement the fixes yourself — most clients who follow the report see their first AI mentions within 3–6 weeks.

For the $797 Report + Fix plan, our team begins implementation within 2 business days of receiving your information. Most clients see measurable AI visibility improvements within 3–4 weeks of implementation being complete. We do a 30-day follow-up check to confirm and document the progress.

Important: AI visibility isn't instant like paid ads. It builds steadily as AI engines learn from your updated content and citations. We'll always give you an honest timeline — never a promise we can't keep.

Your report is a 20-page document that covers:

• Live screenshots from ChatGPT, Perplexity, Google AI, Gemini, and Copilot — showing exactly what each platform says about your business right now • Your AI Visibility Score (0–100) broken down by platform • A side-by-side comparison of your top 3 competitors showing their scores vs yours • Root cause analysis — the specific reasons why you're not appearing, explained in plain English • A prioritized 10-item fix list with step-by-step instructions for each fix, ordered by impact • A Google Business Profile audit showing exactly what's incomplete • A content gap analysis showing what questions AI is answering about your category that you're not addressing

The report also comes with a personal Loom video walkthrough from our team — we record ourselves going through the key findings and walking you through the top priorities. This usually runs 8–12 minutes and makes the whole report significantly easier to act on.

Everything in the $297 report, plus our team implements all the fixes:

• FAQ pages written and published to your website — structured with schema markup so AI engines can read and cite them directly • Your Google Business Profile optimized to 100% completeness with accurate categories, services, and description • Schema markup (LocalBusiness and FAQPage types) added to your key website pages • 10 citation placements across trusted local directories — ensuring your business name, address, and phone number are consistent everywhere AI pulls data from • A 30-day follow-up AI visibility check to document what improved • One 1-on-1 strategy call with our team — typically 20–30 minutes to walk through what we did and what comes next

The goal of this plan is simple: you pay once, we do all the work, and within 4 weeks your AI visibility has meaningfully improved. You keep access to the report and all materials permanently.

Your report is delivered by email within 24 hours of your purchase — typically faster. You'll receive a PDF of the full report plus a link to the personal Loom video walkthrough recorded by our team.

If for any reason there's a delay (high volume periods, additional research needed for your specific category), we'll email you proactively with an updated timeline. We've never missed the 24-hour window without notifying the client first.

Just three things: your business name, your business category (e.g. 'Day Spa,' 'Personal Injury Law'), and your city. That's it. We do all the research ourselves — we don't need access to your website, your Google account, or any other tools.

If you're on the $797 fix plan and we need access to implement specific changes (like adding content to your website or updating your Google Business Profile), we'll reach out after the report with a simple request. We keep this as minimal as possible.

We check five platforms in every report and visibility check:

• ChatGPT (OpenAI) — the most-used AI assistant globally with 800M+ weekly users. We weight this at 35% of your overall score. • Perplexity — the fastest-growing AI search engine, especially popular among professionals. 25% weight. • Google AI Overviews — AI-generated summaries appearing in Google search results, now showing on roughly 30% of all Google searches. 25% weight. • Gemini (Google) — Google's standalone AI assistant. 10% weight. • Microsoft Copilot — built into Windows and Bing. 5% weight.

These five represent over 95% of AI-driven business discovery. We weight them differently because not all platforms have equal reach or influence for local business recommendations.

AI engines like ChatGPT aren't crawling the web in real time — they've learned patterns from massive amounts of text data, and they use live signals like Google Business data and citations to make local recommendations.

The businesses that consistently show up have several things in common: they have structured FAQ content on their website with schema markup (which tells AI exactly what they offer), their Google Business Profile is 100% complete and verified, they appear consistently across trusted local directories, their business name and information is spelled and formatted identically across every platform, and they have a steady stream of recent reviews.

The good news: most of this is fixable. Our report identifies exactly which of these signals are missing or incomplete for your business, and our $797 plan implements the fixes.

Appearing in some searches is a good start — but it's only part of the picture. A few important questions to ask:

Are you appearing consistently, or only for some queries? AI asks the same question many different ways — we test five different prompts for each platform, and most businesses that 'appear' only show up for one or two of them.

What position are you in? Appearing fifth in a list of five is very different from being the first recommendation.

Are you appearing on all five platforms, or just one or two? Google AI Overviews and Perplexity often have completely different results from ChatGPT.

Is your AI visibility score improving or declining over time? Without ongoing monitoring, you have no way to know.

The free scorecard at the top of this page gives you the full picture in 2 minutes.

Many of the fixes we implement — completing your Google Business Profile, building citations, adding schema markup, creating FAQ content — directly benefit your traditional Google SEO as well. These aren't competing strategies; they're complementary.

That said, Foundly is focused on AI visibility, not traditional SEO. We don't do keyword research, backlink building, or page speed optimization. If you want those services alongside our work, we can recommend partners. But the AI visibility work we do will almost certainly give your standard Google presence a lift as a secondary benefit.

We keep it intentionally simple — two one-time offers, then a monthly option once you've completed one of them:

• Free AI Visibility Check — see your score across 5 platforms in 2 minutes. No account, no credit card. • $297 AI Visibility Report — full 20-page audit with step-by-step fix instructions. You implement it yourself. • $797 Report + We Fix Everything — the full report plus our team implements every fix for you. • $199/month AI Visibility Management — available after completing either one-time package. Includes daily monitoring, monthly optimization, competitor alerts, and a monthly strategy call.

The reason the monthly plan comes after the one-time packages is practical: you need the foundational fixes in place before ongoing monitoring makes sense. Think of it as: build the foundation, then maintain it.

For the $297 Report: if you're unsatisfied with the quality of the report after delivery, contact us within 7 days and we'll either fix the issue or issue a full refund. We want you to have confidence in what you're buying.

For the $797 Fix plan: because this involves our team doing substantial work on your behalf, refunds are available before work begins. Once implementation has started, refunds are considered on a case-by-case basis — we'll always try to make it right first.

For the $199/month plan: you can cancel any time. Your access continues until the end of the billing period. No prorated refunds for partial months, but there are never any cancellation fees.

Here's the exact sequence after purchase:

1. You create an account and complete the onboarding (3 minutes — just your business name, category, and city). 2. We confirm your order by email immediately. 3. For the $297 Report: your report lands in your inbox within 24 hours, along with a Loom video walkthrough. 4. For the $797 Fix plan: you receive the report within 24 hours, then our team contacts you within 1 business day to confirm what we need to begin implementation. 5. Implementation takes up to 7 business days. 6. After 30 days, we run a follow-up AI visibility check and send you a progress report showing what changed.

Throughout this process, you can message us directly through your dashboard or email hello@tryfoundly.com. We keep you informed at every step.

We don't run discount codes or flash sales — our pricing is intentionally simple and transparent. However, we do have a few situations where different pricing applies:

If you're buying for multiple locations (e.g. a business with 3 locations), reach out before purchasing and we'll put together appropriate pricing.

If you're an agency or consultant looking to offer this service to your clients, we have a white-label partner program. Email hello@tryfoundly.com with 'Partner inquiry' in the subject line.

If you're a non-profit or community organization in Las Vegas, reach out — we try to support local organizations where we can.

After purchase, your dashboard includes a direct message thread with our team. For the $797 fix plan especially, this is how we'll coordinate details — sharing access credentials securely, confirming what we've completed, and answering questions as they come up.

You can also reach us any time at hello@tryfoundly.com. We respond to all emails within 4 business hours Monday through Friday, and we try to respond within a few hours on weekends for urgent matters.

For a real conversation, book a call at tryfoundly.com/demo — we're always happy to talk through your situation before or after purchase.

In almost every case, no — our work is complementary to what an SEO agency does, not competing. Most SEO agencies are focused on Google's traditional search ranking signals (backlinks, keyword density, page speed) and haven't yet built expertise in AI visibility optimization. This is a genuinely new discipline.

We'd suggest telling your agency or marketing person what you're doing with Foundly. The FAQ content, schema markup, and Google Business optimization we implement will likely help their SEO efforts as well. Most agencies are excited to see this work being done — some have even referred clients to us.

Yes — this is something we're genuinely proud of. Every screen in the Foundly dashboard is designed around one principle: a busy business owner should be able to understand it in 30 seconds without reading a manual.

Your dashboard shows one number (your AI Visibility Score), a visual breakdown by platform, your recent alerts, and one action item for the week. There are no complex menus, no data tables to interpret, no jargon.

If anything in your report or dashboard is unclear, email us or book a call. We're happy to walk through it with you personally.

Yes. We started in Las Vegas and Henderson because that's where our founders are based — it gave us the ability to work with clients in person and deeply understand the local market. But our service is location-independent.

We currently work with businesses across the United States and Canada. The AI visibility challenges are identical whether you're in Las Vegas, Toronto, or Phoenix — the platforms, the optimization techniques, and the results are consistent across markets.

If you're outside North America, reach out before purchasing and we can discuss whether our current tooling covers your market fully.